To avoid any delays to your admission, we suggest that you ensure the following are in place before you arrive.
If your treatment costs are covered by medical insurance
It is essential that you contact your insurance provider to obtain an authorisation number and check that your policy fully covers your treatment. If it does not, you will be liable for any shortfall or excess, which will require payment within 7 days of notification. Take home medication is not covered by medical insurance.
Please contact our admissions coordinator prior to your admission, on +44 (0)20 7566 2600 to confirm your insurance authorisation for surgery.
If you are paying your own account
We request that you settle your account in full prior to treatment. We accept credit and debit card payments in advance and on the day of your treatment. Please note that we are unable to accept cash payments. If you wish to pay over the phone, please contact our Finance Team on +44 (0)207 566 2449 or (0) 207 566 2830.
If you wish to pay by cheque, please allow 10 days prior to your admission for the cheque to clear.
Should there be any excess charges, such as those for take home medications, you will be asked to pay these in full.
Interest free payment plans
We offer payment plans via a 3rd party provider for the majority of cases within the following procedures:
You are able to apply for interest free payment plans for over up to ten months, subject to a credit check and Terms and Conditions. No deposit is required.
For more information please speak to your consultant’s practice manager prior to your consultation.
If your treatment costs are covered by an embassy or company
You will need to provide us with a letter of guarantee from your embassy/company at least 48 hours prior to your visit with us. This can be emailed to Moorfields.firstname.lastname@example.org.
Payment for any take home drugs will be your responsibility unless it is stated in your letter of guarantee.