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Moorfields Private rated outstanding for surgery services by the Care Quality Commission

Inspectors said care is innovative with excellent support available for patients

12 March 2019

Moorfields Private has been recognised as being outstanding for surgery services by the Care Quality Commission (CQC).

The CQC visited the admission suite at Moorfields Private during an inspection of private and NHS services at Moorfields City Road.

Inspectors commented that the care within surgery services for patients is “innovative” and provides “excellent emotional and practical support to patients.”

Staff were praised for their compassionate care and the report highlighted that feedback from patients confirmed that staff were “caring and treated them with kindness.”

Moorfields was awarded an overall rating of good and the CQC highlighted that all of the trust’s services were rated as either good or outstanding.

It was rated outstanding for being effective because patient outcomes in many specialities were better than national and international targets and there was a drive to improve and identify best practice in care and treatment for patients.

Inspectors also recognised Moorfields for being “at the forefront of training, research and innovation in ophthalmology” and cited many examples of outstanding practice, including:

  • Moorfields Eye Hospital and University College London setting up the London Project to Cure Blindness which restored the sight of the first patients receiving a new treatment derived from stem cell technology;
  • Moorfields’ collaborative and pioneering research study with DeepMind Health showing that artificial intelligence helped to diagnose eye diseases.

Theatre staff celebrate the good news

David Probert, chief executive of Moorfields Eye Hospital, said:

“We are delighted that the effectiveness of our services has been recognised as being outstanding, and that inspectors observed this high level of care and expertise during their visits.

“This achievement is thanks to the dedication and commitment of our workforce at all levels – from doctors, nurses and allied health professionals to our administrative and clerical teams – who strive to improve and innovate in order to provide the compassionate care recognised in the CQC’s report.”

Professor Ted Baker, chief inspector of hospitals, said:

“Moorfields Eye Hospital NHS Foundation Trust has a worldwide reputation for its services and research work. The trust had an experienced leadership team with the skills, abilities, and commitment to provide high-quality services.”

Read the full report from the CQC.

Moorfields Private is the London-based private division of Moorfields Eye Hospital NHS Foundation Trust. Its financial surplus is re-invested back into Moorfields to support NHS services.

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