To avoid any delays to your admission, we suggest that you ensure the following are in place before you arrive.
If your treatment costs are covered by medical insurance
It is essential that you contact your insurance provider to obtain an authorisation number and check that your policy fully covers your treatment. If it does not, you will be liable for any shortfall or excess, which will require payment within 7 days of notification. Take home medication is not covered by medical insurance.
Please contact our Admissions Co-ordinator prior to arrival on 020 7566 2600, to confirm your authorisation number.
If you are paying your own account
We request that you settle your account in full prior to treatment. We accept credit and debit card payments in advance and on the day of your treatment. Please note that we are unable to accept cash payments. If you wish to pay over the phone, please contact our Finance Team on +44 207 566 2449.
If you wish to pay by cheque, please allow 10 days prior to your admission for the cheque to clear.
Should there be any excess charges, such as those for take home medications, you will be asked to pay these in full.
If your treatment costs are covered by an embassy or company
You will need to provide us with a letter of guarantee from your embassy/company prior to your visit with us.This can be sent via email to our Admissions Co-ordinator at firstname.lastname@example.org
Payment for any take home drugs will be your responsibility unless it is stated in your letter of guarantee.