Insurance

If you are covered by insurance, please verify the details with your insurer prior to arrival and obtain a preauthorisation number if possible.

You might have limits on your policy, or excesses that you need to check out first. It’s important that you confirm cover before you commit yourself to the bill. Full insurance details must be given to admissions at or before time of treatment for direct settlement. While the hospital will invoice your insurance company or sponsor directly, it is your responsibility to ensure that claims are processed promptly. Should insurers, sponsors or guarantors decline or delay payment, you will be invoiced for immediate settlement.  In addition, please also note that almost all insurers exclude certain items from cover, for example, any Take Home Drugs which you may be prescribed. Moorfields will charge you personally for such items.

You will normally be required to make a payment before consultations and payment or insurance authorisation before treatments. We accept all major credit cards (except Electron), cash and personal cheques. A passport must support sterling travellers’ cheques.

Useful insurance numbers